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FSBBA Roundtable
Peer Networking & Best Practice Session
This is Not Your Typical Roundtable!
The Financial Services and Banking Benchmarking Association Roundtable is designed to meet the information needs of brokerage, investment banking, insurance, commercial banking industry and related industry professionals. The roundtable is designed to capture some of the most creative and innovative processes being explored. The roundtable contains both technical and operational education. You’ll gain insights into the latest trends and innovations and will walk away with specific advice on tools and approaches to improve your processes.
The group session includes “peer to peer exchange” of best practices, information exchange, and a true focus on solutions development. You will leave with real world answers that can be immediately turned into action upon your return to the office.
What You Will Learn
Managing Business Processes Leading to Customer Satisfaction and Productivity Improvement
- Leverage real time insights and best practices
- Close the loop on customer experience feedback by incorporating customer insights into your service delivery
Hot Topics and New Ideas!
- Suggest topics for group discussion
- Find out how others get information on a rapid and implementable basis
This Roundtable is the Ideal Educational Forum for You
The Financial Services and Banking Benchmarking Association Roundtable is designed to be most relevant for brokerage, investment banking, insurance, commercial banking industry and related industry professionals. Attendees, including SVPs, VPs, Directors and Senior Managers, will appreciate our continued commitment to peer to peer learning and exchange and the ability to take real ideas back to your company. Given the depth and breadth of learning opportunities, individuals and group attendees that meet any of the following criteria will also benefit enormously from this program. You have:
- Responsibility for one or more business processes
- Multiple supervisors/Team Leaders involved in the process
- Responsibility for multiple teams within business process arenas
- Central management responsibility for one or more functions such as quality monitoring, workforce planning, forecasting, budgeting or others
- Responsibility to implement processes and/or strategies of your organization
To receive a full color brochure about this FSBBA roundtable, please contact the FSBBA Director via phone at 281-440-5044 or here for email
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To
find out more
information:
Financial
Services & Banking Benchmarking Association
4606 FM 1960 West,
Suite 250
Houston, TX 77069-9949
Call (281) 440-5044
or
click here for email
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